Privacy Policy 2021


This document outlines Rail Trails Australia’s Privacy Policy, including its application to the website

Rail Trails Australia (RTA) is committed to providing you with the best possible customer service experience and takes the protection and privacy of your personal information seriously. RTA collects certain information to enable us to achieve our goals and to support our members, subscribers and rail trail organisations. We respect an individual’s right to keep their personal information private and are committed to the responsible handling of all information we collect, in compliance with the Privacy Act 1988, as amended, and its principles.



When joining RTA, completing surveys or using the website we collect personal information, provided by you, which may include your name, address, email address, username and password.

With your permission, we may send you emails about new products, special offers, organisation updates and other notices. We will ask you directly for your expressed consent. To withdraw consent or be removed from our database, you will be able to do so directly or by contacting us at

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. For more information regarding payment options and security of payment information please see our Terms of Service Policy.


For each website visitor, we collect a variety of anonymous identifiers (non-personally identifiable information) including browser type, version and language, operating system, pages viewed, access times, referring website address. In addition, Google Analytics and Google Analytics Advertising Features have been enabled which gather additional non-identifiable information. This information is collected to enable us to gauge visitor traffic and trends and deliver personalised content to you based on interests or location when on our website, via email or through online advertising. From time to time, we may use customer information for new, unanticipated uses which have not been previously disclosed in our privacy notice.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to help us better identify your location and provide relevant information.

USE OF COOKIES – A cookie is a small amount of data, which is sent to your browser from a website and stored on your device. Every device that accesses our website is assigned a different cookie by us. Cookies are used to recognize your device and provide you with a more personalized experience.


All personal data provided to us by you is stored safely on a secure server behind a firewall. We take reasonable steps to ensure that any personal information is kept securely and disposed of when it is no longer necessary to retain it to fulfil the purposes for which the information was collected or as required by law.


RTA uses external service providers to ensure a great customer experience. Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Outside of such instances we do not disclose your personal information to any third-party unless we are required to by law.


Some links contained within our website may direct you to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


We reserve the right to modify this privacy policy as required. Changes and clarifications will take effect immediately upon their posting on the website.